Consumers have become more aware of their environment, their health and how their choices impact these areas, and they want to patronize businesses that reflect their personal values. Social...
Guests want to know if your hotel supports sustainable practices. Even if they are not demanding eco-friendly options, hotel guest seem to relate favorably to companies with a mission to practice...
Food and beverage (F&B) service in hotels is undergoing a transformation due partly to the rapidly changing needs of guests. Hotel operators have come to understand how trends are impacting all...
Online reviews, how to manage them and their actual value to hotel operators can quickly change a friendly discussion into a hot debate amongst professionals in the hospitality industry. Some...
The hotel industry is experiencing steady growth. With that trend, hotel operators still have to balance guest satisfaction with allocated budgets in order to remain competitive. This can be quite a...
Strategic sourcing for special events at your hotel can maximize your total revenue as you continue to build relationships with your guests. This strategy works best when you combine these elements...
