Contacts

1005 Lake Ave.
Lake Worth, FL 33460

marketing@source1purchasing.com

+1 800 777 1992

Category: Casinos

Hotel Breakfast
Blog PostsCasinosGroup Purchasing OrganizationLodgingUncategorized

Labor Saving, Low Cost Solutions to Maximize Hotel Breakfast Profits

Using high-quality products to maximize your hotel breakfast offerings at your operation can be a huge revenue generator. Cooking with name brand ingredients your customers know and love can keep your loyal guests returning and new customers choosing your location over others.

Hotel breakfasts can either be the best start to your guests’ day or an underwhelming experience that leaves them wishing they ate at the breakfast diner around the corner. This includes both room service and dine-in.

There is increasing pressure on hotel operators to provide high-quality service and offer more than just free pastries at breakfast. With guests returning to travel and seeking luxury properties to stay at, stand out from other businesses by including premium breakfast options with their stay.

Let’s look at some food and beverage solutions that increase your profits and keep guests returning to your property.

That First Morning Cup of Joe Counts

Nothing says “good morning, it’s going to be a good day” like that first sip of your morning coffee. It’s important to offer high-quality coffee options to your guests. It can set the mood for the rest of their stay. These days, guests have high expectations around freshness and the availability of flavor options.

Don’t be an average Joe hotel operation. Offer premium coffee that will caffeinate and rejuvenate your guests. For that boldly crafted timeless taste, 1850 by Folgers delivers a smooth lineup of fire roasted delight for the distinguished coffee consumer. Deja vue? More like Deja-brew! 1850’s carefully crafted steel-cut size results in more consistent brewing experiences. Give the gift of a brew-tiful day with 1850 by Folgers.

Not Your Basic Sausage and Eggs: Turnkey Breakfast Solutions

According to Conagra, 60% of hotel operators expect food and beverage revenue to grow over the next 3-5 years. That means it’s time to offer more than just the breakfast basics.

These labor saving solutions cut prep time, are cost effective and be used to create innovative menu offerings.

No need for extra cooler space. Idahoan Hash Browns are fully cooked so you can go from shelf to grill in 10 minutes flat. Simply brown or crisp on one side and heat through before serving crispy side up – in less than half the time of frozen or refrigerated. With unbeatable flavor and perfect texture, Idahoan Hash Browns are real potatoes that are real fast and real efficient.

“Protein” mentions on menus have risen nearly 77% over the last four years. Capitalize on the surge in protein mentions and say goodbye to the cooking and hassle of egg prep. With Sunny Fresh egg products, your kitchen staff can focus on innovative new ways to using eggs. Sunny Fresh egg products eliminate cracking, cooking and heavy clean-up, making them just right for your operation. Expand the appeal of your breakfast menu with dishes such as omelets, scrambled eggs, breakfast burritos or even grab-n-go sandwiches.

Don’t Forget Meatless Eaters

One-third of Americans are actively reducing their meat consumption. Help your plant-based eaters rise and shine with meatless breakfast options. Having a plant-based menu available for your meatless guests is imperative these days because your guests want it and your competitors are probably offering it.

Beyond Breakfast Sausage has arrived. These hearty patties are easy-to-cook, deliciously juicy, season to perfection and packed with 100% plant-based protein. You can power the day for your flexitarian, vegetarian and vegan guests by offering so many different breakfast items using Beyond Breakfast Sausage such as breakfast sandwiches, frittata’s, and other breakfast staples.

Source1 Solutions

Not only is breakfast the most important meal of the day, it is also an important amenity when staying at a hotel. A good breakfast brings many benefits to guests that accommodation providers may not realize. A satisfying breakfast can add comfort to a guest’s stay, making it a far more pleasant experience overall.

As a member of Source1 Purchasing, hotel operators get exclusive access to savings and discounts on all the products and solutions mentioned above and more!

Contact us today so we can get your hotel operation on its way to cutting food cost and labor.

 

Interested in learning more? Submit the form below and a member of our team will reach out.

Paper Hand Towel Solutions
Blog PostsCasinosGroup Purchasing OrganizationLodgingRestaurants

Don’t Blow It. Make a Safer Choice by Replacing Air Dryers with Paper Hand Towel Solutions

Remember the days when “customer service” was the keyword in the hospitality industry? Hotels, casinos, and restaurants spent days training staff on the many intricacies involved in ensuring their brand and business was noted for going the extra mile. Now, that same staff is learning the intricacies of hygiene. Making small changes such as replacing air dryers with paper hand towel solutions can make a big difference.

The Seattle Times reported the sad statistic that, at the end of 2020, U.S. hotels neared 1 billion in unsold rooms. That number accounts for approximately $46 billion in lost revenue. As COVID-19 restrictions and social distancing measures begin lifting, hotels and casinos are left to determine how they can attract the consumers that are slowly emerging from lockdown.

Increasing Sanitation Practices

A recent survey revealed that improvement in the sanitation practices at hotels would have a considerable impact on their customers’ comfort level. These practices included face coverings for employees, suspending daily housekeeping, using technology to reduce contact, adding transparent barriers, and signage for washing hands.

In an attempt to increase sanitation practices, some hotels have replaced paper towels with air dryers. Unfortunately, this misguided, though good-intention act, is not recommended by scientists nor appreciated by guests. Did you know that *33% of hospitality users surveyed in North America feel unsafe when entering a restroom with air dryers and *70% of hospitality respondents surveyed agree with the statement “I wish more facilities offered paper hand towels as an alternative to air dryers”.

Let’s look at what the latest reports tell us.

Studies Promote Paper Hand Towels

A study reported in Harvard Health Publishing found that hand dryers in public restrooms draw in bacteria from the air that then falls onto the hands of guests using the dryers.

When Petri dishes were set in bathrooms without the use of hand dryers, one colony of bacteria, at the most, grew on the dishes. When Petri dishes were exposed to air from a hand dryer, up to 254 colonies emerged.

The report concluded that the most hygienic way to wash your hands is using paper hand towels.

Scientific data also reports that jet air dryers can spread up to 10 times more germs in the environment. A study conducted by U.K.-based researchers revealed that paper hand towels were more effective than hand air dryers for removing viruses left behind after hands are washed.

Bacteriophages, a virus that kills bacteria, were applied to participants’ hands before being dried by paper towels or a jet air dryer. Not only did more remain on the hands that used air dryers, but the participant’s clothing also held five times more virus and surfaces carried ten times more. This means that not only can the virus be transferred by the person’s hands, but the jet air dry also increases contamination by blowing the virus around. The researchers’ conclusion, “Paper towels should be the preferred way to dry hands after washing and so reduce the risk of contamination and spread.”

One of the keys to the importance of using paper towels lies in the increased risk of transmitting bacteria when hands are not dried entirely before leaving a restroom. One study found that wet hands can spread up to 1000 times more bacteria than dry hands. Unfortunately, *62% of air dry users say they stop using the device before their hands are completely dry because it takes too long to complete.

Yet another study sprayed participants’ hands with a harmless strain of E.coli. After washing and then drying with either an air dryer or paper towels, researchers determined that dryers removed only 23% of the bacteria while paper towels wiped out *71%. They concluded that the friction caused by drying with paper towels dislodged bacteria from the skin’s surface.

Customers Request Paper Towels

Science has spoken, but what about your guests and their comfort level? According to an international study conducted by United Minds in cooperation with CINT, *70% of respondents wished more facilities offered paper hand towels as an alternative to air dryers, and 75% use these same paper towels to avoid touching other surfaces in the restroom. Surprisingly, *33% said they felt unsafe entering a restroom equipped with air dryers.

The most notable statistic was this: *41% of respondents said they were less likely to go to places that did not offer paper hand towels as a drying alternative. This means that over one-third of consumers may not return if a business does not offer paper towels for hand drying.

Some brands note the increased difficulty in maintaining clean facilities when using paper towels, or the ongoing need to keep them stocked. Checking and refilling put extra pressure and demands on busy staff.

The answer to this issue is the Tork PeakServe® continuous hand towel dispenser. This high-capacity, touch-free hand towel solution is fast and easy to refill and top up, freeing up staff for other activities. Watch this video to see how simple it is to refill.

It’s clear that the pandemic has brought hygiene to the forefront of consumers’ minds. It’s also clear that switching from air dryers to paper towels should be a part of your hygiene procedures. This one simple act can help your guests feel safer and reduce the risk of germ spread.

Hand Towel Solutions

Thankfully, there’s an easy solution. Help your guests feel safer by using Tork PeakServe® Continuous hand towel systems. It’s a hygienic, fast-dispensing, touch-free system that uses 50% compressed bundles to offer the highest capacity on the market, ensuring that hand towels are always available to your guests.

Learn how you can save on safe paper hand towel solutions when you become a Source1 Purchasing member! Contact us today!

 

2020 April Survey conducted by United Minds in cooperation with CINT using web-panels. The survey covered the US, with a total of 1012 respondents

Interested in learning more? Submit the form below and a member of our team will reach out.

Casino Solutions
Blog PostsCasinosGroup Purchasing Organization

Casino Solutions – The Benefits of a Casino Joining a GPO

Looking for casino solutions that can help your operation maintain quality at reduced costs? You’ve come to the right place.

What Is a GPO?

As the name implies, a Group Purchasing Organization (GPO) leverages the power of their many members to obtain products and services at reduced costs. The combined spend leads to increased buying power, and the diffused spend of many leads to the purchasing power of one.

Industries that have successfully utilized this type of service include healthcare, manufacturing, education, construction, and hospitality.

Of course, not all GPOs are created equal. Some work exclusively with large broadline distributors, leaving specialty products usually purchased from smaller suppliers still in the hands of the organization.

Then there are the GPOs that work with all types of suppliers, such as Source1 Purchasing, your one-stop-shop for purchasing solutions.

How Does a GPO Benefit a Casino?

In many ways, casinos are made for GPOs. They combine the hospitality and food service sectors and have unique purchases specific to their industry. A GPO that understands this unique business can help them increase their bottom line, provide a safe and flexible supply chain, increase the quality, and provide the detailed data analytics that makes for knowledgeable and accurate decisions and forecasts.

Let’s take a look at just a few of the many benefits.

Casino Solutions that Increase Value and Decrease Costs

Many casino operators think of GPOs as a proven method to cut food costs, but they are so much more than that. Quality GPOs also provide casinos with reduced costs and a consistent supply of other products and services. If you purchase it, a proficient and large-scale GPO can usually acquire it.

From sheets to towels, paper goods, kitchen supplies, and other products, a GPO utilizes their many suppliers, casino solutions, and their expertise to find the right solutions and contracts for their members.

Click HERE to watch our webinar with TribalValue focused on foodservice purchasing trends and solutions for Tribal Casino Operators!

Integrates Best-Practices in Procurement Strategies

GPOs can help their members optimize spend and create a solid and undisrupted supply chain by providing both broadline distributors and local suppliers across a diverse product listing. This type of access can lead to a solid and secure supply chain, an important consideration in today’s changing economic and global environment.

Utilizing a GPO’s procurement processes also relieves the pressure from the internal procurement specialists. In some organizations, their time is divided with portions devoted to researching procurement opportunities while others are putting out fires when supplies are delayed or damaged.

Instead of having to deal with multiple suppliers, a casino and their team simply deal directly with their GPO.

Many organizations and casinos have turned to Source1 Purchasing for this reason alone. Working with a trusted procurement partner has relieved untold stress, reduced costs, and increased value. Controlling inventory, sourcing vendors, and acquiring the highest quality products for the lowest costs are the benefits of working with a GPO. What we like to call, Group Purchasing, that’s personal!

Provides a Transparent and Safe Supply Chain

A quality GPO vets their suppliers. They ensure that each one operates under certain codes, regulations, and standards. This may include required certifications from Safe Quality Food (SQF), the Food Safety System Certification (FSSC 22000), or the British Retail Consortium (BRC).

Each of these food safety programs ensures that manufacturers are operating under solid HACCP plans, have specific qualifications for their suppliers, and have developed a quickly-implemented product recall plan.

While important to any business, a casino’s reputation as a trustworthy brand that exceeds customer service and expectations is even more vital. Your guests are, after all, spending quite a bit more in the entertainment aspect of your successful business model.

Controls Quality Standards

Controlling quality standards means more than ensuring suppliers are operating under safe food guidelines. It also means that the GPO has researched the many suppliers for the different products to ensure that their members are receiving best-in-class products at reduced pricing.

These savings come in the form of direct pricing as well as rebates.

Why Source1 Purchasing Is the Trusted GPO For Casino Solutions

As one of the leading GPOs in the hospitality and casino segment, Source1 Purchasing offers more than $12 billion in purchasing power. We work with more than 1,000 suppliers and lead the industry with over 165,000 rebated line items.

Even more important than these significant numbers are our procurement specialists that have worked with casinos to supply and institute best-practices. A detailed analytics and contract evaluation maximizes spend and can lead to significant savings.

Maintaining quality at reduced costs while ensuring an undisrupted and transparent supply chain is our goal. Call us to determine if Source1 Purchasing is the right solution for your organization.

Click HERE to view our webinar with TribalValue focused on foodservice purchasing trends and solutions for Tribal Casino Operators!

How to maximize the s1p program article
Blog PostsCasinosCateringLodgingRestaurants

3 Ways to ‘Level Up’ Your Savings

Our team is always looking for ways to help our members increase savings and utilize all we have to offer at Source1 Purchasing. Here are 3 ways to maximize your membership:

1. Utilize your Program Development Manager

Each member has access to a Source1 Purchasing Program Development Manager (PDM) who serves as the point of contact to a one-stop-shop for supply chain-related solutions. Discuss your goals and needs for the month, quarter, or year, and collaborate with him/her to develop a strategy that works.

Discuss your goals and needs for the month, quarter, or year, and collaborate with him/her to develop a strategy that works.

A Descending Dollar Report is one of the tools your PDM uses to ensure you identify the items or suppliers with which you’re spending the most amount of money. For instance, the program development manager can help you select different toilet paper and sugar packet options. Although your choice of toilet paper outspends sugar packets 20 to one, the impact you see on the bottom line may not be as significant from a return on investment (ROI) perspective. In that case, it could be more beneficial to align on contracted items that offer leveraged pricing and/or rebates for this category.

Another way your PDM can help is by connecting you to suppliers and partners to leverage their expertise.
Suppliers possess invaluable product knowledge that can result in cost savings or in better-quality options. Recently for example, a supplier for trash bags/can liners shared with us that 40 percent of the trash liners purchased today are too heavy or big.

If you look at kitchen trash bags (with the most common sizes being 55 and 33 gallons), there are about 40 different SKUs being purchased of all different sizes just to fill these trash cans. Working with those experts can ensure appropriate choice of bag size and density to deal with the type of waste you’re putting in the can. Purchasing the right one can result in cost savings.

2. Leverage Your Data

Evaluate the second or third distributors that you’ve consistently been using. By sharing your purchasing data with us, we can utilize analytics that will identify where there are contracted opportunities. The data will show whether to buy that exact product from a different truck or to identify a new supplier to handle the same category and quality of the item you’re already buying. Thanks to the Source1 Purchasing program suppliers and distributors, the cost will be at a leveraged rate.

Additionally, for members interested in learning more about our program after regular business hours, visit the Source1 Purchasing online community. All of our supplier programs can be found there along with the categories they cover, overall program benefits, and ways to access those programs — either through your broadline distribution or a supplier you buy from directly.

By sharing your purchasing data with us, we can utilize analytics that will identify where there are
contracted opportunities.

3. Leverage Supplier Relationships

While product quality and price are important, safety is something that may not be at the forefront of members’ minds. There are a lot of programs that certify safety. One of the top ones is Safe Quality Food (SQF) and it has different levels. We work with suppliers by asking them what kind of food safety or product safety certifications they have to ensure the product reaching the end user every day is safe; and, what product recall procedures they have in place, should something happen.

One of Source1 Purchasing’s alliance partners, Fresh Concepts, is able to activate on produce recalls within 45 minutes of getting the first notification and communicating it to the distributors and end users. This quick product recall procedure response shows how Fresh Concepts takes consumer safety seriously.

Take maximum advantage of contracted programs to reduce your costs and add those cost savings straight to the bottom line to improve your margin. Evaluate your products so you have the right mix and quality of ingredients. By raising the quality, sales going through the pipeline increase as does your overall revenue.

At Source1 Purchasing, many of our members are management groups for which we provide custom analytics. We can customize dashboards and update them monthly for management companies that have their own direct deals in place or MDAs with their distributors that allow for incentives like drop size or house brand usage. If you’re an existing member, inquire with your Program Development Manager or, for prospective members, speak with a sales manager.

Take maximum advantage of contracted programs to reduce your costs and add those cost savings straight to the bottom line.

If you’d like to find out more about your Source1 Purchasing solution or maximize your participation, contact us at 888-411-9987.

How are you going to maximize your Source1 Purchasing membership in 2019? Please let us know by commenting, below.

Steve Larkin possesses 15 years of experience in hospitality including the restaurant and food services industries. His culinary background as a chef brings a unique perspective and approach to the business. Currently, he serves as the Director of Purchasing for Source1 Purchasing.

 

Profit pic_0
Blog PostsCasinosCateringLodgingRestaurants

How to Increase Margins and Revenue Growth

Do you have the desire to increase the bottom line? Or maybe you need to decrease expenses, but don’t know where to start? Here to tell us how to increase margins and revenue growth is Steve Larkin.

Steve possesses 15 years of experience in hospitality including the restaurant and food services industries. His culinary background as a chef brings a unique perspective and approach to the concept of business profitability. Currently, he serves as the Senior Director of Purchasing for Source1 Purchasing.

We talked to Steve about how to increase profit margins and revenue growth and he shared these three tips with us:

1) Reduce Costs

Decreasing costs on items you are already buying directly impacts the bottom line. However, when you increase revenue, there are items such as labor, product, and service costs to consider. Therefore, not all of the revenue influences the bottom line.

In the hotel industry, if you raise room rates $10 to $20, there are other charges, amenities, and disposables to account for in that rate increase. As a result, those costs would not be realized in the bottom line. For restaurants, while it may be tempting to offer a flat menu price reduction, you have to stay consistent to your brand. Customers may get the impression that the food quality has been sacrificed or isn’t worth the price you’re offering it for during regular hours and decide to come instead during a slower time when a discounted price is available.

Earlier in his career as a chef, Steve created seasonal and special menus rather than discounting the entire regular menu. By utilizing these special menus to pique customers’ interests they began to recognize each one had a story to tell. Then, they came back to try other menu items. The identity and branding of each of these menus was consistent without compromising the quality of the food offerings the brand provided.

A few months ago, Source1 Purchasing helped one of its customers increase margins through a cost reduction of thirty-thousand dollars per year by switching from what they were buying to offering a consistent product across all locations.

Steve and the team met with a management group in Ohio and chefs from the company who were conducting a product cutting exercise. They analyzed the top three costly items the group was purchasing, which were bacon, sausage, and French fries. Then, they included the supplier in the discussions about the product to obtain the client’s feedback for each of the different options that would be a fit. They selected three new options that would work for them and a significant cost savings resulted.

2) Utilize Built-in Incentives with Suppliers and Distributors

Take advantage of drop-size discounts, private label incentives, or quick-pay discounts. Inquire with someone in the accounting department about the feasibility of adjusting payment due dates. Instead of having invoices held in a ready-to-pay mode until the due date, during his days as a chef, Steve arranged to pay all invoices with a produce vendor weekly and was able to capture a 1.5 percent discount. These are some viable options to consider for increasing margins.

Rebates worked for Source1 Purchasing customer Wilderness at the Smokies Hotel & Waterpark Resort. Steve explained how the team also conducted vendor price comparisons and the resort could save money on items he was already purchasing from vendors he was already using. Between Q3 and Q4 of 2017, the resort increased overall savings by over 7 percent.

3) Raise the Quality of What You’re Providing to Justify a Price Increase

Stay true to your brand yet don’t be afraid of quality and value. When Steve worked as a chef at the family-friendly restaurant, Crayola Café, health and wellness was increasing in popularity. The team conducted a great deal of research to determine ways they could involve kids more into food selection at the restaurant.

He led the menu revision process which went from traditional American fare (chicken nuggets and French fries) to one that incorporated a healthier, build-your-own-salad component. Kids were engaged in the experience and had fun being a part of the decision-making process. Since a higher quality product was being offered, they were able to raise prices on the entire menu 5 to 10 percent. This is one way to increase revenue.

The Source1 Purchasing Solution

At Source1 Purchasing, we can help you in your quest to increase margins and grow revenue. With no charge for membership, we can supply everything from the parking lot to the roof top. Being a part of our group purchasing program means you’re eligible for pre-negotiated, national account pricing with suppliers.

You can realize discounts on nearly every category that hotels and restaurants already purchase from for food items, operating supplies, equipment, small wares, and services. There’s no long-term contract required and our supply partners collaborate with you to ensure your product mix is the best while maximizing returns.

Are you already a member? If so, make sure you’re optimizing your purchasing program with the tools available within the community Marketplace, mySource1Purchasing.com, such as the Contract Product Match Report. Steve pointed out the likelihood of items that are available at contract prices that you are currently buying at a higher cost.

There are items you were buying yesterday that you can make better purchasing decisions on today to increase your margins tomorrow. Another valuable resource is the Performance Report. It shows how much you’re spending on contracted items versus your total spend. The idea is to be able to grow that metric. In order to do that, Steve suggested capturing as many discounts, savings and rebate opportunities from the Source1 Purchasing program as possible.

If you are not a member of the Source1 Purchasing Program, let us work with our supplier partners to determine if you’re utilizing the top items and obtaining them at an ideal price. Signing up allows you to tap into our suppliers. Steve reminded us that it often requires a small change from you to venture out and order with someone new. With the possibility of a 7 to 12 percent savings, you have everything to gain including increases in margin and revenue growth.

Contact Us today and get a free purchasing analysis.

Are there any other ways you’ve increased margins and revenue to meet your goals?  How are you going to utilize the tips we’ve shared to help you in 2019? Please let us know by commenting, below.

 

The Changing Roll of Tech in Supply Chain Management
CasinosLodging

The Changing Role of Technology in Supply Chain Management

Technology has had a huge impact on the way hoteliers and others in the hospitality industry approach supply chain management. Thanks to new innovations in customer data and inventory tracking, purchasing specialists are able to create better systems for procuring their hospitality supplies. A more streamlined supply chain translates into lower operating costs that requires less time to manage. Further, having an efficient and more stable supply chain directly effects customer experiences in a positive way, leading to an increase in overall customer satisfaction and, ultimately, an increase in repeat business.

RFID

Radio Frequency Identification (RFID) is a system of tracking inventory movement throughout its lifecycle. RFID labels can be placed on virtually anything and do not require manual hand-scanning for inventory to be tracked. This allows procurement officers to accurately track everything from customer consumables to maintenance supplies in real time. Utilizing RFID for asset tracking gives businesses greater control over their inventory, helps cut down on waste, and allows for more efficient purchasing. Because the flow of inventory is tracked digitally, there is less need for “hands-on” inventory management, freeing up employees to focus on other tasks.

Internet of Things

The Internet of Things (IoT) refers to the multitude of devices we use every day that send and receive data via an internet connection. The IoT is set to completely revolutionize the way the hospitality industry manages their operations and supply chain. Hotels already use these smart devices in a number of ways. Internet-enabled thermostats, for example, can be signaled to turn on air conditioners at the time a guest checks in. Guests arrive at an air-conditioned room, but HVAC systems aren’t running unnecessarily when the room is unoccupied. In the near future, it may even be possible for these types of devices to intuitively trigger purchase orders or notify management when equipment requires maintenance.

Big Data

The biggest asset technology has to offer businesses is data. Big Data gives hotels valuable insights into their customers’ behavior, allowing them to establish the lifetime value of a guest and offer them more individualized service. Many businesses already use Big Data for customer relationship management, but there are opportunities use data to improve operations as well. The wealth of information gathered from asset tracking systems and smart devices allows procurement managers to vastly improve their purchasing performance by way of streamlined supplier relationship management and inventory maintenance. Purchasing service organizations, like Source1 Purchasing, also use item tracking systems to help simplify client and supplier interactions, manage fixed pricing structures, and track manufacturer rebates.

Take your next step toward greater profit with the Source1 Purchasing Solution.
Call: 888.411.9987
Contact Us Here
www.source1purchasing.com

Click here to get your free Supply Chain Analysis. (Typically, a Supply Chain Analysis will identify savings opportunities of 9% or more!)

A Fresh Take on Purchasing
Blog PostsCasinosCateringRestaurants

A Fresh Take on Purchasing

This combination of unpredictable external factors and evolving customer demands are creating problems for hospitality professionals. Food service operators need to stay aware of consumer preferences and try to source the trending and popular ingredients from local suppliers, all while managing their food budgets in a volatile market with ever-changing commodity prices.

Blog PostsCasinosCateringLodgingRestaurants

3 Ways to Improve Retention in 10 Minutes

Written by Chris Butsch

As a leader, you’re probably already aware of the countless ways to improve your culture and inspire loyalty. But who has the time? As a friend and director of purchasing recently put it: “How am I supposed to build a great culture when I don’t even have time for lunch?”

Luckily, small tweaks can make a big difference in employee retention rate. To create a culture of retention, you don’t need to hire a resident yoga instructor named Artesia, or pay to send your whole team to learn fire-walking in Bali. Rather, by applying some clever positive psychology, you can improve your culture and boost retention in 10 minutes or less. Here are three ways to increase employee retention:

1. Show Some Extra Gratitude

According to the World Health Organization, burnout occurs when effort outstrips reward, relaxation, and recognition (source). So to keep your best people, you need to give them more money, more time off, or curiously, more thanks.  Will saying “thank you” really make a difference? Researchers from Harvard and Wharton found that when employees of a fundraiser were simply thanked for their hard work, their outward call volume increased by 50%. The researchers also found that when thanked, people are twice as likely to offer help to a colleague (source).

Gratitude releases a cocktail of neurochemicals increasing emotional intelligence and reversing stress (source). When you thank an employee, you’re giving them an espresso shot of joy and motivation. So to reap the benefits, consider starting your next meeting sharing 5-10 minutes of sincere gratitude for your employees. In your expressions of gratitude, be sure to use “because” to illustrate impact. For example: “Melissa; I sincerely appreciate how you took initiative to reach out to our upset client because you alone might’ve saved the account!”

2. Start Meetings with Deep Breathing

Purchasing demands lead to stress, stress leads to burnout, and burnout leads to turnover. Demands are inevitable, but you can prevent your best employees from burning out by helping them nip stress in the bud. Luckily, one of the most effective ways known to science takes just 2 minutes. When stressed, you subconsciously take short, shallow breaths. Problem is, “thoracic breathing” for hours doesn’t provide your brain with enough oxygen; performance suffers, and stress increases.

Help your team break the cycle with 2 minutes of deep breathing. When you deliberately fill your lungs with air, oxygen and nutrients rush to the brain, increasing performance, creativity, and calm. Furthermore, researchers at Massachusetts General Hospital have found that consistent deep breathing practice helps permanently improve calm and productivity (source).

To reduce your team’s stress, try starting your next meeting by asking everyone to perform ten deep breaths from the abdomen; 4 seconds in, 4 second hold, 4 seconds out. Watch how stress melts away; did you notice a difference in the mood and tempo of the meeting?

3. Share Your “Why”

Millennials are the canaries of the corporate coal mine; if something’s “off”, they’re generally the first to go. As a result, the ability to retain top young talent is a hallmark of a strong culture.

So what’s missing?

According to the Deloitte Millennial Survey, in most organizations it’s a sense of purpose. “Millennials believe a business’ sense of purpose should be far greater than is currently the case.” (source). Retention is achieved “when employers demonstrate a strong sense of company purpose beyond financial success.” You may think purpose is easy to cultivate when you’re saving the rainforest or performing open-heart surgery. But how do you cultivate purpose in the purchasing world, and moreover, how do you do it in less than 10 minutes?

Ask yourself: who do we help? How do we help them? What suppliers, manufacturers, or patrons’ lives are improved by our work? How can I share their story with my employees? A 10-minute story via email or during a meeting illustrating how your team’s work impacted the greater good is an essential ingredient in a positive work culture. Find a way to share your “why” with your team and you’ll be giving them a zero-cost, high-ROI driver to stay loyal and hardworking.

In Summary

In an ideal world, you’d have countless hours to devote to improving work culture, employee engagement, and retention. In the high-stress reality of purchasing, however, spare time is measured in minutes. But if you can fill those cracks in the calendar with gratitude, purpose, and a few minutes of deep breathing, you’ll quickly improve company culture and inspire your best people to continue happily working hard for you.

 

Chris Butsch is a professional speaker and business author helping companies slash disengagement and turnover by keeping their best people happy.

 

What’s Next for the Greek Yogurt Trend
CasinosCateringLodgingRestaurants

The Future of the Greek Yogurt Trend

The Greek yogurt market has seen incredible growth in the past few years and doesn’t show any signs of slowing down. People are drawn to Greek yogurt for its unique texture and health benefits. Like traditional yogurt, it is available in a wide variety of flavors as well as plain. The plain version is a popular addition to savory recipes like marinades, dips, and dressings. It’s no wonder this versatile product has become a staple in many consumers’ kitchens.

Greek yogurt is popular amongst health-conscious consumers because it’s low in carbohydrates, packed with probiotics, and rich in protein. Protein helps you stay full longer, which is one of the reasons why Greek yogurt is a common staple for dieters. And because it comes in a variety of flavors, it can serve as a healthy replacement for pastries and other sweets.

Perhaps the most appealing thing about Greek yogurt is its portability. Grab-and-go items are incredibly popular, especially amongst millennials. Hotels and other businesses in the hospitality industry are working to meet the increased demand for more portable food choices. Many have turned to the Greek yogurt trend as a way to offer their customers with a healthy, satisfying meal or snack that they can take with them as they go about their day.

Chobani was largely responsible for popularizing Greek yogurt in the United States. Today, the company continues to produce new variations of their popular product to meet the demands of the ever-growing culture of convenience. Some popular options include Greek yogurt-based smoothies and products made specifically for children. Based on their latest product releases, it’s clear that snacking is going to be the next big trend in the Greek yogurt market.

“As the No. 1-selling Greek Yogurt in the U.S., Chobani’s mission is to provide better food for more people by making affordable, nutritious, delicious yogurt with only natural ingredients. We’ve spent the last decade reshaping the dairy aisle and we continue to push the yogurt category forward with market-leading innovation.” -Alaynah  Tombridge, Corporate Affairs Manager at Chobani

To learn more about how Source1 Purchasing can help you secure preferred pricing from Chobani and quality suppliers, contact us today for your free supply chain analysis.

The Benefits of Using Regional Suppliers
CasinosCateringLodgingRestaurants

The Benefits of Working with Regional Suppliers

There are many factors to weigh when choosing suppliers for your hospitality business. Pricing and quality products are always a high priority, but what about their geographic location? Partnering with regional suppliers can benefit your business in many ways. In many cases, regional suppliers are able to provide higher quality service and value than their out-of-town competitors, making for a more stable supply chain for your business.

Working with regional suppliers can have a direct impact on customer experience. Strategic sourcing of regional food products ensures that your business receives the freshest supplies available. Farm to table initiatives are very popular with diners today, so supporting local growers is a great way to draw more guests into your restaurant. Chefs will benefit from building menus around seasonal local produce because they know they will be able to access items that have just been harvested. Shifting to a more local-centered menu will not only appeal to customers, it will ultimately allow restaurants to serve a higher quality product.

Decreasing the carbon footprint of your supply chain is a good way to help your company’s conservation efforts. Additionally, utilizing a supplier that is located close to your business will help you save on shipping costs. This alone can add up to huge savings over time. Aside from cost savings, local suppliers can help you create a more stable supply chain. Having a supplier that can deliver orders quickly can help safeguard your business from inventory shortages. The same goes for service providers. In the event of an equipment failure, it’s imperative that your service partners can respond to your call as soon as possible.

Working with regional suppliers has a positive impact on your community. Partnering with local businesses can make for deeper supplier relationships. This can make it possible to collaborate with your supplier in ways that go beyond just purchasing. For example, restaurants can partner with local beer, wine, or spirits company to create pairing menus. The two businesses can then cross-promote each other. Many customers, whether they are locals or visiting from out of town, are more likely to support your business if they feel like they’re receiving an authentic local experience.

Find out how Source1 Purchasing can help you with your regional supplier relationship management while saving you over 9% on the cost of your hospitality supplies. Request your free Market Basket today.

12